Monday, June 28, 2010

Stress and attitude

Monday, June 28, 2010
When i was in London a week ago,i notice a lot of things about them that i began to wonder why they behave the way they are. If you ever been to London you will understand what i am talking about. Their attitude. The british or brits for short term are very polite and respectful to one another. This was a pleasant suprise for me when i entered their store and was greeted with a cheerful hello and a warm smile, something that i would not get when i enter a store in Malaysia. But i wont be talking about that because if i do then it would take a whole week to finish blogging. What i want to talk about is the level of stress difference for the people there and the people in Malaysia that would adversely influence their attitude towards one another. Stress is something that we cannot escape from. It is like breathing only stress varies from person to person and how they cope with it. Stress also can be reduce or increase by everything around us. For example, we just got back from a stressful meeting and wanted to buy a cafe latte. When we reach there, the queue is long and to top it all off, a customer cannot make up her mind whether to have an americano or macchiato. So in this situation the stress from the meeting coupled with the stress from waiting so long in the coffee shop made us angry and agitated not to mention annoyed by that customer. So we lash out to the customer saying to make up your mind or get lost. As we can see here, the atmosphere or the tranquility has been disturb due to our stress level which also affect other people and cause them to lash out also. Imagine another scenario whereby there is no queue and the salesperson smile warmly when you enter their shop. I dont think you will suddenly lash out like a crazy person for no reason whatsoever right? Therefore my theory is this, the brits are already stressful during their work but when they got off from work, they are being pampered and treated like they are someone important and that made their stress level reduce which also affect their behavior. Another factor i saw is that the transportation system is unspeakable amazing. It is always ontime and rarely late. I however cannot say the same thing about Malaysian. The stress from work is not reduce when they got off from work but rather they are added. We can plainly see this like we can see colours through our eyes. When we enter a store, the salesperson either ignores our presence or make a face so sour it makes lemon taste like honey. And then we want to pay for our goods, and something went wrong they lash out at us. Then after that stressful shopping we wait for a cab to take us home only to be denied because they dont take domestic passengers. Then we turn to the bus and waited and waited and waited until finally it arrives after an hour and a half late. So tell me, when did the stress level decrease for Malaysian my fellow readers? If you say at home then i will tell you how wrong you are. So as you can see, we will not become a culture that is well mannered and polite and they should rephrase all the song about Malaysian being that because all those will change in the coming years. We can see a decaying society with a lot of diseases and wounds and what the people and government care about is how to make more money. I guess it is true what my sociology lecturer says about Malaysia in the next 30 years will be surpassed by Indonesia. Anyway that is my theory. Feel free to share your ideas and knowledge and please be dignified and cultured about it.

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